CUSTOMER SATISFACTION SURVEY

Please score on a scale of 1-5 . 1=very unsatisfied/totally disagree , 5=very satisfied/totally agree>5=very satisfied

How did you hear about us?
Sales representative Recommendation Magazine,newspaper etc Previously worked Internet Exhibitions
What is the most important for you regarding purchased products/services?
1-Quality 2-Reliability 3-Timing 4-After Sales management 5-Price 6-Spare parts management
Klemsan is a brand that we prefer.
1 2 3 4 5
Klemsan finds solution to our needs, complaints and expectations.
1 2 3 4 5
Klemsan gives satisfactory technical support to our problems.
1 2 3 4 5
Klemsan steadily increases the product quality.
1 2 3 4 5
Communication channels of Klemsan (phone,mail etc.) are sufficient.
1 2 3 4 5
Satisfied with the average delivery / shipment time.
1 2 3 4 5
Satisfied with the quality of products and services.
1 2 3 4 5
Information activities on products and service promotion are sufficient.
1 2 3 4 5
Satisfied with the sales representative’s attitude.
1 2 3 4 5
Satisfied with the technical support representative’s attitude.
1 2 3 4 5 N/A
Satisfied with the delivery time of the products I have requested.
1 2 3 4 5
I actively use the website of Klemsan.
1 2 3 4 5
Klemsan website content sufficiently provides solutions for my needs.
1 2 3 4 5
Klemsan portal content sufficiently provides solutions for my needs.
1 2 3 4 5
GENERAL EVALUATION OF KLEMSAN
1 2 3 4 5
Mavi Piksel